Read what current users of our software have to say about it.
Virgin Australia Airlines have been fortunate enough to use the Elumina Comcare IT platform since the commencement of our self-insurance license in 2016. The Elumina Comcare system has facilitated proactive and efficient claims and rehabilitation management, and has allowed us to continually deliver timely and best practice services to our team members in accordance with the Safety, Rehabilitation and Compensation Act 1988. The system has a strong focus on automation, and the Elumina team are dedicated to ensuring seamless integration with our internal payroll and rostering systems, improving our end user experience.
The Elumina team are professional, flexible and proactive, and are always willing to go above and beyond to provide VAA with the most supportive service. I have no hesitation in recommending the Elumina Comcare IT system to any Licensees in the Comcare scheme.
Natalie Long, Group Claims Manager
I have used many different Safety software systems over the years including Elumina Quicksafe and Quickclaim.
I had no hesitation in recommending and then implementing Quicksafe and Quickclaim here at Chobani.
We worked closely with Aaron, Toby and the Elumina Group to customise our system and include other areas that were important to our business.
We were looking for an easy, all-inclusive system; from the no log in portal, to tracking an incident through to injury, to claim is perfect and has saved us valuable time.
I have no hesitation in recommending Elumina – Quicksafe and Quickclaim, to any business.
Peter Lane, Safety Manager
In Australia, QBE provides localised services from more than 30 offices across the country, with headquarters in Sydney. When our internal incident management was coming to it’s end of life, we spent last 12 months searching for a user friendly , simple incident management system that would enable us to log incidents and manage investigation online. After a rigorous selection process we found Quicksafe.
This system represented the most practicable solution and best value for money. Pleasingly Quicksafe met all our needs and expectation of both system and cost wise.
Shailendra Tripathi, National WHS Manager
PFD Food Services
With Quicksafe, PFD management and staff have been able to manage all aspects of our safety including incidents, investigations, reports, audits and inspections that ensure tasks are allocated and completion dates agreed upon to prevent likely or further harm where hazards have been identified.
Where an injury has occurred, Quickclaim has enabled the management team of each branch to effectively manage injuries and claims whilst maintaining focus on getting injured workers back to work in a timely manner.
During the setup and while fully implementing this software throughout PFD, the customer service focus of Elumina has been very helpful with Elumina staff only too willing to assist in responding to questions and provide training where needed. I would have no hesitation in recommending them to any prospective clients.
Tony Fenwick, National OHS Manager
Sigma Pharmaceuticals Ltd
Since we implemented Quickclaim 3 years ago, I have found it to be a very efficient tool for managing workcover claims. I have found the system to be a great improvement on our previous methods of managing claims. Quickclaim allows me to store information and files on claims that means I can easily recall information and documents when required, regardless of how far back I need to go.
In addition to this it is also a highly efficient tool for maintaining our injury register. I also find Quickclaim makes advising our payroll department of injured workers weekly entitlements a seamless process with the weekly payment function. I have found the Quickclaim helpdesk to always be prompt in responding to any issues I may have and quick to offer me assistance when required, I use Quickclaim every day in my role and without it the process of managing claims would overall be a far less efficient and productive process.
Grant Paine, Injury Services Manager
Healthscope Operations Limited
Healthscope initially purchased a national Quickclaim license in 2011 so we could better manage our weekly compensation calculations and reimbursements. Quickclaim has provided a platform for consistent calculations. It has also proven to be a simple way to communicate with payroll regarding what to pay, as well as with our insurers about what they need to reimburse us. Simply, Quickclaim has automated our approach to reconciling reimbursements against what we’ve paid.
Access to Quickclaim has now been deployed to all sites so we have a consistent, effective and transparent program that enables the users to easily perform the necessary day-to-day claims and injury management tasks.
David Savio, General Manager – Safety and Workers' Compensation
Pepkor Group (Harris Scarfe)
QuickClaim and QuickSafe have allowed us, as a multi-brand, multi-site and multi-state employer, to proactively manage all of our health and safety reporting, investigations and claims. Automatically we exceed our legislative obligations in each jurisdication. The support from the Elumina Team is second to none, with both prompt service and flexible solutions to suit the needs of our business.
Jenna Toovey, Group Injury and Wellbeing Manager
MSS Security has utilised Elumina nationally to assist with managing incidents, injuries, near misses, hazards and claims within our states and territories.
Elumina Quickclaim has contributed significantly to enhancing workers compensation and injury management practices within MSS Security, including assisting with processing workers compensation payments and provision of reports.
MSS Security has appreciated Elumina’s support and assistance during the past three years to enhance our workers compensation claims and injury management practices within states and territories.
Quicksafe has transformed our tedious paper based system by centralising all of our safety information. The ability for all our sites nationally to directly enter information gives us real time data and the ease with which we can generate reports has made a huge difference to the time and efficiency of our workforce. The system is very user friendly and the level of customer service we receive is consistently of a high standard.
National Safety, Health and Wellbeing Manager
Quickclaim has given Spotless the ability to streamline and efficiently manage our Claims Management processes on a national scale. With its user friendly feel and ability to integrate with other systems, Quickclaim has reduced administrative demands imposed on our Injury Managers, allowing them to focus on their primary role of Injury Management and Return to Work.
What we appreciate most about working with Elumina is their responsiveness, ability to tailor the program to suit our business needs and deliver results within efficient timeframes.
National Manager – Injury Management and Workers Compensation
McCain Foods have been using QuickSafe and QuickClaim for over 5 years in Victoria and we were so pleased with the functionality of the programs and the level of support offered by everyone at Elumina that the moment we needed something similar in our Lisarow operation we did not hesitate to get Toby and Aaron onboard to provide another customised package to meet our needs in NSW. We couldn’t be happier with the product or the support provided.
Regional OHS Manager
The Just Group
Since the national roll out of QuickSafe in March 2013 the Company's health and safety intelligence has improved dramatically. QuickSafe has enabled the Company to measure safety performance within brands, against industry standards, and has assisted with the identification of key injury trends and hot spots.
Workers Compensation and WHS Advisor
Goodyear Dunlop Tyres (Aust) Pty Ltd
Goodyear Dunlop Tyres has been utilising the Elumina system for more than 2 years. We have found the system extremely beneficial in our rehabilitation and injury management space as well as our wider safety management processes such as Incident management, incident investigations, Inspections, Corrective actions to name a few. The Elumina team have been great to work with and extremely accommodating with any requests, suggestions or changes.
Mercy Health has been working with the Elumina Group for over two years. Working in a national arena, the QuickClaim Injury Management System has allowed for efficient streamlining of our Workers Compensation process, allowing quick access to all claims data while maintaining confidentiality between sites and states.
The QuickClaim system allows for generating, processing, reconciliation, saving, printing and emailing of the following: Weekly Compensation payments, recording and tracking of medical expenses, the development of RTW Plans, Arrangements and the Offer of Suitable Employment, and the filing of all documents. It also provides the opportunity to utilise and access reports that can be tailored to the company’s needs.
The Elumina Group keeps abreast of any legislative changes and updates its system accordingly. They are continually seeking to improve the system to be more effective and user friendly. The system is quick, efficient and easy to use.
The Elumina Group staff understand the Workers Compensation business, are professional, friendly, highly motivated, and go out of their way to help at all times. Their initial training program is comprehensive and well run with the “Help Desk” available for day to day support.
I have no hesitation in recommending the Elumina Group and look forward to using QuickClaims in the future.
Group WorkCover Manager